FAQ

Our factory is located in Zhengzhou, China — a major industrial hub in Central China with direct rail and sea logistics links to Africa, the Middle East, South America and Southeast Asia.

• 30,000 m² production facility with CNC machining, welding, assembly and testing workshops
• 20+ years of manufacturing experience in agricultural machinery
• Exported to 30+ countries including Nigeria, Kenya, Egypt, Saudi Arabia, UAE, Brazil and Indonesia
• $9.6M+ annual export revenue with established distributor partnerships worldwide
• Factory audits and live video tours welcome any time

Yes. We provide full OEM and ODM services for distributors, brand owners and large-scale farm projects:

• OEM — your brand logo, color scheme and packaging on our existing machine models
• ODM — custom machine design based on your specs (power, capacity, attachments, local voltage, etc.)
• Custom manuals, labels and marketing materials in your language
• Exclusive agency agreements available for specific countries or regions
• Low MOQ for OEM — typically 5–10 units depending on the model

Send us your brand guide or sample request, and our R&D team will provide drawings and a quote within 3–5 business days.

Our professional technical team is available 24/7 to help you select the right agricultural machinery for your specific needs. Just tell us your farm size, crop type, terrain and budget, and we will recommend the best-fit model. We provide free farm equipment solutions and custom drawings tailored to your operation, including:

• Power & capacity matching based on your daily workload
• Optional attachments for your specific crop or soil
• Layout drawings for feed processing lines and tractor fleet integration

We support flexible shipping terms to match your import experience and destination country:

• EXW — you arrange pickup from our Zhengzhou factory
• FOB — we deliver to any China port (Qingdao, Shanghai, Ningbo, Guangzhou)
• CIF — we handle freight to your destination port
• Pick up from local warehouse — for stocked machines in your region
• Door to Door — full delivery to your farm or warehouse

We can also provide CE, ISO9001, CO, Form E, Form F and other certificates required for customs clearance in your country.

We use a transparent 30% / 70% T/T payment structure designed to protect both sides:

• 30% deposit — confirms your order and starts production scheduling or container booking
• Production & QC — every unit goes through a strict pre-shipment quality inspection
• Pre-shipment video & report — we send you test-run video and inspection report for approval
• Factory visit welcome — you're invited to inspect machines in person at our Zhengzhou factory
• 70% balance — paid before shipment, after you confirm everything is correct

We back every machine with lifetime technical support — we don't disappear after delivery.

• 24/7 online technical team — video calls, remote guidance, installation walk-through
• VIP dedicated service group — one WeChat/WhatsApp group with your salesperson, technician and QC engineer
• Lifetime spare parts supply — any part you need, we ship by DHL/FedEx within 48 hours
• Free replacement parts — covered under our 15-month warranty for quality-related issues