Sunto Service

Agriculture Machinery One Stop Service

Professional Factory Support For Global Farms & Agri Business

How We Work Together

Six simple steps — from your first inquiry to lifetime support. Transparent process, no surprises, no hidden costs.

1

Send Inquiry

Tell us what you need — machine, quantity, destination port.

2

Get Quotation

Detailed specs + FOB price within 24 hours.

3

Pay Deposit

30% T/T — production starts immediately.

4

Production & QC

0-10 days with test-run video & inspection report.

5

Balance & Ship

70% payment → container loading → FOB shipping.

6

Receive & Support

Onsite guidance, spare parts, lifetime support.

These Are Sunto Strengths

Six dedicated teams working behind every order — from your first email to the moment your machine starts running on your farm.

R&D Team
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R&D Team

In-house engineers with 20+ years of experience designing agricultural machinery optimized for South American, African and Middle Eastern terrain, soil conditions, and crop types.

Production Team

Production Team

Skilled technicians operating CNC machinery and welding stations across a 30,000m² workshop. Standardized production processes ensure consistent quality at every batch.

QC Team

QC Team

Every unit undergoes a 48-hour continuous run test before shipment. We video-record the inspection and send it for your approval. If it doesn't pass, it doesn't ship.

Multilingual Sales Team
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Multilingual Sales Team

English, Arabic, French, and Spanish available 24/7. One dedicated salesperson handles your account from first inquiry to container loading, so nothing gets lost in translation.

Logistics Team
🚢

Logistics Team

We optimize container loading to save you shipping costs, handle export documentation, and guide you through customs clearance ensuring your goods arrive on time, every time.

After-Sales Team
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After-Sales Team

Professional technicians providing lifetime support: on-site service, spare parts dispatch, installation guidance, and video troubleshooting. We don't disappear after you pay.

Frequently Asked Questions

Everything you need to know before placing an order with Sunto Machinery.

Our professional technical team is available 24/7 to help you select the right agricultural machinery for your specific needs. Just tell us your farm size, crop type, terrain, and budget, and we will recommend the best-fit model.

We provide free farm equipment solutions and custom drawings tailored to your operation, including:

  • Power & capacity matching based on your daily workload
  • Optional attachments for your specific crop or soil
  • Layout drawings for feed processing lines and tractor fleet integration

We support flexible shipping terms to match your import experience and destination country:

  • EXW — you arrange pickup from our Zhengzhou factory
  • FOB — we deliver to any China port (Qingdao, Shanghai, Ningbo, Guangzhou)
  • CIF — we handle freight to your destination port
  • Pick up from local warehouse — for stocked machines in your region
  • Door to Door — full delivery to your farm or warehouse

We can also provide CE, ISO9001, CO, Form E, Form F and other certificates required for customs clearance in your country.

We use a transparent 30% / 70% T/T payment structure designed to protect both sides:

  • 30% deposit — confirms your order and starts production scheduling or container booking
  • Production & QC — every unit goes through a strict pre-shipment quality inspection
  • Pre-shipment video & report — we send you test-run video and inspection report for approval
  • Factory visit welcome — you're invited to inspect machines in person at our Zhengzhou factory
  • 70% balance — paid before shipment, after you confirm everything is correct

We back every machine with lifetime technical support — we don't disappear after delivery.

  • 24/7 online technical team — video calls, remote guidance, installation walk-through
  • VIP dedicated service group — one WeChat/WhatsApp group with your salesperson, technician, and QC engineer
  • Lifetime spare parts supply — any part you need, we ship by DHL/FedEx within 48 hours
  • Free replacement parts — covered under our 15-month warranty for quality-related issues
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