Sunto Service — One-Stop Agricultural Machinery Support | Sunto Machinery
Factory-Direct Support

Sunto Service

Agricultural machinery one-stop service — professional factory support for global farms and agri-business, from your first inquiry to lifetime technical support.

These Are Sunto Strengths

Six dedicated teams working behind every order — from your first email to the moment your machine runs on your farm.

Sunto Machinery R&D Team designing agricultural equipment

R&D Team

In-house engineers with 20+ years designing machinery optimized for South American, African and Middle Eastern terrain, soil and crops.

Sunto Machinery Production Team operating CNC welding workshop

Production Team

Skilled technicians operating CNC machinery and welding stations across a 30,000 m² workshop for consistent batch quality.

Sunto Machinery QC Team performing pre-shipment inspection

QC Team

Every unit undergoes a 48-hour continuous run test. We video-record inspection and send it for your approval — if it fails, it doesn't ship.

Sunto Machinery Multilingual Sales Team providing 24/7 support

Multilingual Sales Team

English, Arabic, French and Spanish available 24/7. One dedicated salesperson handles your account end to end.

Sunto Machinery Logistics Team loading export container

Logistics Team

We optimize container loading to save shipping costs, handle export documentation and guide customs clearance.

Sunto Machinery After-Sales Team providing lifetime technical support

After-Sales Team

Lifetime support: onsite service, spare parts dispatch, installation guidance and video troubleshooting.

How We Work Together

Six simple steps — from your first inquiry to lifetime support. Transparent process, no surprises, no hidden costs.

1

Send Inquiry

Tell us what you need — machine, quantity and destination port.

2

Get Quotation

Detailed specs and FOB price returned within 24 hours.

3

Pay Deposit

30% T/T deposit — production starts immediately.

4

Production & QC

0–10 days with test-run video and inspection report.

5

Balance & Ship

70% payment, container loading and FOB shipping.

6

Receive & Support

Onsite guidance, spare parts and lifetime support.

Frequently Asked Questions

Everything you need to know before placing an order with Sunto Machinery.

How do I choose the right machine model for my farm?
Our professional technical team is available 24/7 to help you select the right agricultural machinery for your specific needs. Just tell us your farm size, crop type, terrain and budget, and we will recommend the best-fit model. We provide free farm equipment solutions and custom drawings tailored to your operation, including:
  • Power & capacity matching
  • Optional attachments for your crop or soil
  • Layout drawings for feed processing lines and tractor fleet integration
What shipping terms and certifications do you offer?
EXW / FOB / CIF / Pick up from local warehouse / Door to Door. Certificates: CE, ISO9001, CO, Form E, Form F and others required for customs clearance in your country.
What are your payment terms and quality control process?
30% / 70% T/T. The 30% deposit starts production; we provide a pre-shipment video and report, factory visits are welcome, and the 70% balance is paid before shipment.
What after-sales support do you provide after delivery?
Lifetime technical support — 24/7 online technical team, a VIP dedicated service group, lifetime spare parts supply (DHL/FedEx within 48h) and free replacement parts under our 15-month warranty.

Ready to get a free quote?

Tell us your farm size, crop type and target machine — our team replies with specs and FOB pricing within 24 hours.

Request a Free Quote
WhatsApp: +86 166 9255 6513
WeChat: eric0852323205
Email us via contact form