After-Sales Service & Technical Support
We don’t just sell tractors — we stay with you. From installation training to spare parts supply, our service commitment is why African farmers trust Sunto.
Spare Parts Supply
Comprehensive parts inventory with dispatch within 48 hours. We stock common wear items — filters, belts, bearings, seals — for immediate shipment. Less common parts sourced and shipped within 5-7 working days.
Operator Training
Every tractor shipment includes operator guidance — proper operation, daily maintenance routines, and safety protocols. Remote training sessions via video call available for cooperatives and dealer networks.
Technical Diagnostics
Video-call diagnostics with our engineering team. Most mechanical issues can be identified and guided for repair remotely — saving time and avoiding expensive technician travel. Available via WhatsApp, WeChat, or Zoom.
Local Service Partners
Growing network of trained service partners in Nigeria, Kenya, Egypt, and Tanzania. On-ground support for urgent repairs, routine maintenance, and parts fulfillment. We’re building local capacity across Africa.
Warranty Coverage
Standard manufacturer warranty on engine and drivetrain components. Clear terms, fast claims processing. We stand behind every machine we ship — because our reputation in Africa depends on it.
Maintenance Planning
Customized maintenance schedules for your fleet. We help you plan oil changes, filter replacements, and major service intervals — maximizing uptime during critical planting and harvesting seasons.
How Our Service Works
Contact Us
Reach out via WhatsApp, email, or phone. Describe your issue or service need.
Diagnosis
Our technical team assesses the issue — often via video call for rapid resolution.
Solution
Parts dispatched or remote repair guidance provided. Most cases resolved within 48hrs.
Follow-Up
We check back to ensure your machine is running smoothly. Your uptime matters.